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Jyotishchat's Terms of Service

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Terms and Conditions

Last Updated: September 2024

Welcome to Jyotishchat. These Terms and Conditions ("Terms") govern your access to and use of our AI-powered Vedic astrology services ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

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1. Acceptance of Terms

By using our Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, you must not use the Services.

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2. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you are legally eligible to enter into a binding contract.

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3. Services Provided

Jyotishchat, provided by Appsative Private Limited, offers AI-based Vedic astrology predictions and consultations. The Services are for entertainment purposes only and should not be considered as professional advice (legal, medical, financial, etc.).

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4. Account Registration

To use certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and update such information to keep it accurate, current, and complete.

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5. Payment and Fees

  • Subscription Fees: Some parts of the Services may require payment before you can access them. You agree to pay all applicable fees associated with your use of the Services.

  • Payment Methods: We accept payments through various methods as indicated on our website. You agree to provide valid payment information and authorize us to charge the fees to your designated payment method.

  • Refunds: All payments made are non-refundable, except where required by applicable law.

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6. User Responsibilities

  • Accurate Information: You are responsible for providing accurate information when using our Services.

  • Compliance: You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations.

  • Prohibited Conduct: You must not misuse the Services by engaging in any unlawful, fraudulent, or harmful activities.

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7. Intellectual Property

All content, including but not limited to text, graphics, logos, and software, is the property of Jyotishchat or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to copy, modify, or distribute any content from the Services without our prior written consent.

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8. Disclaimers

  • No Guarantee of Accuracy: The Services are provided on an "as is" basis. While we strive for accuracy, we do not guarantee the accuracy, reliability, or completeness of any information provided through the Services.

  • Limitation of Liability: Appsative Private Limited shall have no liability whatsoever for any direct, indirect, incidental, or consequential damages arising from your use of the Services, to the maximum extent permitted by law.

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9. Indemnification

You agree to indemnify, defend, and hold harmless Appsative Private Limited, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of the Services or breach of these Terms.

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10. Termination

We reserve the right to terminate or suspend your access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests.

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11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Faridabad, India.

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12. Amendments

We may modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after the posting of revised Terms constitutes your acceptance of the changes.

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13. Contact Information

If you have any questions or concerns about these Terms, please contact us at help@jyotishchat.com.

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Privacy Policy​

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Last Updated: September 2024

Jyotishchat ("we," "our," "us") is provided by Appsative Private Limited. We are committed to safeguarding the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use our services ("Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.

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1. Types of Data We Collect

We may collect all types of data, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, date of birth, gender, postal address, payment information, and other information provided during registration or while using the Services.

  • Sensitive Personal Information: Information such as your astrological details (date, time, and place of birth), religious beliefs, and any other data you voluntarily provide that may be considered sensitive under applicable law.

  • Device Information: Information about the device you use to access our Services, including IP address, device type, operating system, browser type, and mobile network information.

  • Usage Data: Information regarding your interactions with our Services, including the pages viewed, the time spent on each page, search queries, features used, and links clicked.

  • Location Data: Precise or approximate geographic location data may be collected from your device if you grant permission.

  • Cookies and Tracking Technologies: We use cookies, beacons, tags, and other tracking technologies to collect information about your browsing behavior and preferences.

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2. How We Use Your Data

We use the data we collect for various purposes, including but not limited to:

  • Providing Services: To create and manage your account, provide Vedic astrology predictions, and facilitate paid services.

  • Personalization: To tailor the user experience, customize astrological readings, and present content based on your preferences and interactions.

  • Communication: To send you transactional emails, newsletters, marketing communications, updates, and other information related to our Services.

  • Analytics and Improvements: To understand user behavior, analyze trends, improve our Services, and develop new products and features.

  • Legal Compliance: To comply with legal obligations, prevent fraud, and respond to legal requests from government authorities.

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3. Sharing of Information

We may share your data under the following circumstances:

  • With Service Providers: We share data with third-party service providers who perform services on our behalf, such as payment processing, data analytics, and customer support.

  • For Legal Obligations: We may disclose your information if required by law, to enforce our Terms and Conditions, or to protect our rights, safety, and property, as well as that of our users or others.

  • Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

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4. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Data Retention

We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or as required by law.

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6. Your Rights

Depending on applicable laws, you may have the following rights regarding your data:

  • Correction: You have the right to request corrections to any inaccurate or incomplete data.

  • Deletion: You may request the deletion of your personal information, subject to legal or contractual restrictions.

  • Opt-Out: You may opt-out of receiving marketing communications by following the instructions in those communications.

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7. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such data, we will take steps to delete it.

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8. International Data Transfers

Your information may be transferred to, and stored or processed in, a location outside your home country. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our website. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.

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10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at help@jyotishchat.com.

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Cancellations and Refunds Policy

Last Updated: September 2024

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Thank you for choosing Jyotishchat. We strive to provide you with the best AI-powered Vedic astrology services. Please read our Cancellation and Refund Policy carefully to understand your rights and responsibilities.

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1. Non-Cancellable Services

  • Subscriptions and Recharges: All subscriptions and recharges once purchased are non-cancellable. By making a purchase, you acknowledge that you have read and agree to this policy.

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2. Refund Policy

  • Non-Refundable Payments: All payments made are non-refundable, except as required by applicable law.

  • Exceptional Circumstances:

    • If you experience technical difficulties that prevent you from accessing the Services, please contact our support team at help@jyotishchat.com. Refunds or credits in such cases are provided solely at our discretion.

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3. Validity of Subscriptions and Recharges

  • All subscriptions and recharges are valid for one month from the date of purchase.

  • Any unused balance will automatically lapse at the end of the validity period without any notification or compensation.

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4. Modification of Services

  • Jyotishchat reserves the right to modify, suspend, or discontinue any part of the Services at any time without notice. No refunds or credits will be provided in cases of modification or discontinuation of Services.

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5. Chargebacks and Payment Disputes

  • Initiating a chargeback without contacting our support team first may result in the suspension or termination of your account.

  • If a payment dispute arises, please contact us at help@jyotishchat.com to resolve the issue amicably.

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6. Amendments to the Policy

  • We reserve the right to amend this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

  • Your continued use of the Services after the posting of revised terms constitutes your acceptance of the changes.

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7. Contact Information

If you have any questions or concerns about this Cancellation and Refund Policy, please contact us at help@jyotishchat.com.

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By using our Services, you agree to this Cancellation and Refund Policy. If you do not agree, please discontinue your use of our Services immediately.

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Shipping Policy

Last Updated: September 2024

Jyotishchat is a purely online service business that provides AI-powered Vedic astrology consultations. We do not sell, distribute, or ship any physical goods.

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1. Digital Nature of Services

  • All services offered by Jyotishchat are delivered electronically through our website or other online platforms.

  • Users can access their consultations, reports, and predictions online without requiring any physical delivery.

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2. No Shipping Required

  • Since our services are entirely digital, no shipping, handling, or delivery of physical products is involved.

  • Customers will receive confirmation of their purchases and access details via email or their Jyotishchat account.

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3. Contact Us

By using our services, you acknowledge that Jyotishchat does not provide any physical shipments and that all purchases are for digital services only.

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Contact Us

Last Updated: September 2024

If you have any questions regarding our services, please contact us at help@jyotishchat.com
 

Address:
SCO G12-A Sector 88, Faridabad, Haryana, India 121002

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